FAQ

WHERE IS THE SHOWROOM LOCATED?

WONÁ Bridal NYC is located on 123 5th Ave, 3rd floor, New York, NY 10003, USA

At the front door, please press ‘WONÁ Bridal’ and we will buzz you in.

WHAT IS THE PRICE RANGE OF YOUR GOWNS?

Our gowns start around $3000 (clean, minimal styles) and go up to around $11,000 (fully detailed ball-gowns) - with most of our gowns falling between $4000-$7000.

WHAT ARE YOUR STORE HOURS?

Monday-Friday and Sunday: 10:30AM-6:30PM

Saturday: 10:00AM-6:00PM

DO I NEED TO BOOK AN APPOINTMENT?

Yes, our showroom works by appointment only. Please book your appointment on our website. There will be a few questions for you to answer while booking, as well as a calendar to view all of our upcoming availability

HOW CAN I MAKE AN APPOINTMENT?

You can book an appointment by calling us, writing to the email, or using our website.

Phone: +19179030223

E-mail: [email protected]

Online: https://app.bridallive.com/forms.html?formType=scheduler&retailerId=22aba6c7&lang=en

DO YOU CHARGE ANY FEE FOR APPOINTMENTS?

No, there are no fees to book the appointment, however we do take card information while booking in case of a no-show or cancellation within 24 hours of your appointment.

HOW SHOULD I PREPARE FOR MY APPOINTMENT?

If you would like to look through the gowns shown on our website before your appointment and prepare a list of dresses you are interested in trying, you are more than welcome to do so! Otherwise, your consultant will pull gowns for you based on what you are looking for. Besides that, just bring any undergarment you would like to wear while trying on gowns, and you will be all set to start your search!

CAN I TAKE PHOTOS DURING MY APPOINTMENT?

Of course! It can be very helpful for brides to look through photos of them in each dress, so you are more than welcome to do so!

CAN I BUY A DRESS FROM STOCK OR DO I NEED TO ORDER THE DRESS?

Here at WONA, all of our bridal gowns are made to order. We do however, have a small selection of gowns that can be purchased off-the-rack and are all pictured on our website under the “Sample Sale” section.

DO YOU OFFER ALTERATIONS?

You are more than welcome to take advantage of our recommended seamstress. Because this is solely a recommendation to a 3rd party seamstress, all fees and services are to be discussed and agreed upon with said 3rd party business. Nearly every gown will require alterations and will typically require 2-3 fittings. If you are located outside of the New York area, we can also ship you your gown so you are able to take care of your fittings locally.

CAN I ORDER A DRESS ONLINE?

Yes, it is possible to order a dress online. If there is a dress you are interested in purchasing virtually, please contact us by email.

HOW MUCH IN ADVANCE SHOULD I ORDER MY WEDDING DRESS?

We recommend starting the search for your wedding gown about 10-12 months prior to your set wedding date. Because our dresses are made to order, it typically takes about 4-7 months for the dresses to be made. 10-12 months leaves time for the dresses to be produced, as well as leaving time for any alterations that need to be made to the gown once it arrives.

DO YOU HAVE PLUS SIZE SAMPLES?

The majority of the gowns in our store are available to be tried on in a size 42, which is equivalent to a US size 8-10. We also carry sizes ranging from 38-50, however our average sample size is 42. We use clips to help the bride envision what the correct size will look like and can order our gowns in any size necessary.

HOW MANY PEOPLE CAN I BRING WITH ME TO MY APPOINTMENT?

For the appointment the bride can be accompanied by 4 guests. If necessary, you are more than welcome to FaceTime or Zoom with any additional friends/family who were not able to make the appointment in person.

HOW CAN I PAY?

You can pay for your dress using credit card, cash, or Apple pay.

Reviews

Amelia 'Mia' Porter

My bridal experience at WONA bridal was amazing. My consultant, Malak, was extremely knowledgeable, warm, and courteous. The gowns were in great condition, the lighting was perfect, and my entourage and I had total privacy during thr entire appointment. I didn't officially say yes to the dress. However, I know I found my dream dress and am looking forward to moving forward with the process with the WONA team!
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Samantha Witchey

I had a wonderful first bridal appt at WONA with Sylvia. My guests and I received a very individualized experience and saw many beautiful gowns. Sylvia was incredibly patient and accommodating to my budget. She was able to listen to my opinion and select several gowns for me to try on that would fit my vision and budget. This was my very first bridal appt, and I am happy it was such a a pleasant experience. The shop is gorgeous and the staff is incredibly attentive. Highly recommend any NYC bride to go see Sylvia at WONA.
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Emily Morgan

Yesterday I found the dress of my dreams at Wona bridal. My first impression was through the seamless and easy booking process followed up with friendly responses and prompt emails for any questions I had regarding the big day. Yesterday upon my arrival I was greeted with a smile by one of the sales associates as my associate wasn’t quite ready yet. We were welcomed to walk around and look through some of the racks until it was my turn. I was greeted by Kayla who appeared to be just as excited to find my wedding dress as I was. I began showing her some pictures of inspiration but really left most of my faith in her hands to point me in the right direction. Before I knew it the third dress I tried on would have ended up being my wedding dress. Kayla was knowledgeable, patient and guided me through the appointment with strategic strategy that left me 100% confident that I had found the dress of my dreams. Even down to the sizing and customization Kayla and the rest of the Wona team took their time and really made my vision feel heard. Leaving yesterday I am 100% confident that I have the dress of my dreams and thanks to the Wona staff I cannot wait to go back and continue the process before my big day!! Thank you Kayla!!!!!
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Kazandra Aleman

Malik was absolutely fabulous during my wedding dress shopping experience. After explaining my vision she quickly brought out dresses that were stunning and fit my vision. She Made me feel amazing in each one and explained all the details of what alterations were possible (pretty much any alterations you want!) since I had very specific requests! While I ultimately did not choose a dress from this location, I would highly recommend shopping here. It was amazing learning more about the dresses, material, alterations, and overall what I really wanted for myself on my wedding day. I’m grateful for the kindness and patience Malik showed me during my visit to WONÁ.
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Alexandra Zieminski

I had a great experience at Wona! I got to try on gorgeous dresses & Bridget was so motivational and kind. I really would have loved to have bought a dress here, but my wedding got moved up several months & a rush order fee was not in my budget. I’m so grateful that I was able to try in my dream dress (look in the photos for a gold glitter extravaganza) & that the women who work here were attentive and so helpful. My fiancé enjoyed seeing me in a couple dresses (he wanted to be part of the process).
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